Does CCI Call Centres pay their employees well?

According to anonymously submitted Glassdoor reviews, CCI Call Centres employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CCI Call Centres. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CCI Call Centres?

83% of CCI Call Centres employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCI Call Centres 3.3 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at CCI Call Centres?

Customer Service Representative (232) , Customer Service Agent (145) , Call Center Agent (116) , Customer Service Representative (CSR) (37) , Call Center Representative (29) , Customer Service (29) , Team Leader (18) , Call Centre Agent (17) , Consultant (17) , Call Center Customer Service Representative (15) , Agent (12) , Contact Center Agent (9) , Sales Agent (9) , Sales Representative (8) , Customer Service Agent (CSA) (7)

What are the pros of working at CCI Call Centres according to real employee reviews?

"It is a great working environment and there is also skills development." ((in 24 reviews)); "Growth opportunities and industry knowledge is shared" ((in 22 reviews)); "Excellent training and development of staff" ((in 21 reviews)); "Great work environment and potentially to grow" ((in 18 reviews)); "good bonuses given every month" ((in 13 reviews))

What are the cons of working at CCI Call Centres according to real employee reviews?

"The late working hours and no social life" ((in 67 reviews)); "pay is little" ((in 42 reviews)); "Low salary compared to work done" ((in 33 reviews)); "hours are long but doable" ((in 33 reviews)); "Very strict and micro management" ((in 21 reviews))

What are the top reviewed CCI Call Centres locations?

Garden City , Pennsauken , New York , Claremont , Rhodes , Pittsburgh , Tatu

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CCI Call Centres

CCI Call Centres reviews

3.8

83% would recommend to a friend

(809 total reviews)

Martin Roe

84% approve of CEO

76% positive business outlook

CCI Call Centres has an employee rating of 3.8 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCI Call Centres employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

809 reviews

5.0

Feb 16, 2026

Company Review

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Skills Development Entry-Level Opportunity Workplace Experience Unlocking Potential Help Build Confidence

Cons

Workload Shifts Salary Incentives Environment

5.0

Oct 8, 2024

Meter tech

Meter technician

Recommend

CEO approval

Business Outlook

Pros

Smooth job, decent pay. You aren't micro managed

Cons

I can't really think of any.

5.0

Jun 9, 2023

Amazing CCI

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Its easy, fun, interactive and helpful.

Cons

No challenges and cons at all.

Viewing 1 - 3 of 809 Reviews

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