Aetna
Acquired by CVS Health
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Aetna is now part of CVS Health. For up-to-date information, please see the CVS Caremark Corporation profile..
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Aetna interviews FAQs
- Customer Service Representative CSR applicants have rated the interview process at Aetna with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative CSR roles take an average of 20 days to get hired, when considering 125 user submitted interviews for this role. To compare, the hiring process at Aetna overall takes an average of 27 days.
- Common stages of the interview process at Aetna as a Customer Service Representative CSR according to 125 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 17%
Drug test: 14%
Skills test: 13%
Background check: 12%
Group panel interview: 8%
Personality test: 4%
Presentation: 2%
IQ intelligence test: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(209) ;
- RN Case Manager(88) ;
- Project Manager(54) ;
- Health Concierge(52) ;
- Manager(50) ;
- Director(46) ;
- Case Manager(42) ;
- Care Management Associate(39) ;
- Account Manager(38) ;
- Customer Service Representative (CSR)(35) ;
- Pharmacy Technician(32) ;
- Analyst(29) ;
- Underwriter(29) ;
- Data Scientist(28) ;
- Claim Benefit Specialist(25) .
