Product Manager applicants have rated the interview process at Benefitfocus with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 29% positive. To compare, the company-average is 52.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Manager roles take an average of 22 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Benefitfocus overall takes an average of 22 days.
Common stages of the interview process at Benefitfocus as a Product Manager according to 15 Glassdoor interviews include:
Phone interview: 26%
Group panel interview: 21%
Presentation: 12%
One on one interview: 12%
Drug test: 10%
Background check: 10%
Skills test: 7%
Personality test: 2%
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I applied online. The process took 2 months. I interviewed at Benefitfocus in Jun 2023
Interview
After several interviews I was essentially verbally offered a job, then heard nothing. I had been away on a long vacation so I followed up via email upon my return and they quickly scheduled another meeting. Things seemed to be back on track, but then I was completely ghosted. I figured being ignored twice was a bad sign and I never followed up.
The recruiter was fantastic though. He was not the issue.
Negative experience
Easy interview
Application
I interviewed at Benefitfocus (Charleston, SC) in Oct 2021
Interview
I was set up for an interview that cancelled at the last minute. I tried to reschedule for a week but didn’t hear a response. When I copied other recruiters and employees of Benefitfocus I received an email back and we set up another interview. The recruiter didn’t show to that interview.
I applied through a recruiter. I interviewed at Benefitfocus
Interview
I was contacted by someone from their Talent Acquisition department. They scheduled a 30 minute phone interview with the hiring manager. I was looking forward to making somewhat of a personal connection with the hiring manager, but immediately they started rattling off questions one-by-one. After allowing me 10 minutes to ask my own questions, the hiring manager ended the interview and said they would get back to me within a couple of days. A week later, I reached out to the Talent Acquisition contact, and received an automated response that I did not get the job.
Pretty horrible experience. They might as well have sent me a list of questions to fill out and send over. There was no soul to their communication skills. I'm guessing they either weren't interested and still "gave me the chance", and/or had another candidate in mind already.
I hope not all of Benefitfocus' interviews are like this. The hiring manager was pretty cold and impersonal.
Interview questions [1]
Question 1
Describe a challenge you faced and how you tackled that problem.