Service Manager applicants have rated the interview process at Cintas with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 49% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Manager roles take an average of 34 days to get hired, when considering 58 user submitted interviews for this role. To compare, the hiring process at Cintas overall takes an average of 26 days.
Common stages of the interview process at Cintas as a Service Manager according to 58 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 24%
Background check: 16%
Drug test: 12%
Group panel interview: 9%
Skills test: 5%
Personality test: 4%
IQ intelligence test: 2%
Presentation: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
Three step process with a field ride. Recruiter was first, pretty standard. Second was field ride and final with the general manger. Pretty straight forward process, took about 2 weeks.
I applied through a recruiter. The process took 1 week. I interviewed at Cintas in Dec 2025
Interview
Still in the process-
step 1: recruiter pre-screen call
step 2: General Manager in person
next step- may take several weeks but if move forward will have zoom with regional and then VP. If a turn down is not received then you are still being considered for the role. For me, step 1+2 happened within 5 days. TBD if I move to 2-3
Interview questions [1]
Question 1
All STAR method
1. Tell me about a time you disagreed with how a boss/company handled a situation
2. Tell me about a time you were excited about a change and nobody else on your team was
3. Tell me about a time you were angry (like I want to yell, mad) with someone and how you handled the situation
4. Tell me about a time your enthusiasm motivated your team
5. Tell me about a time when your company rolled out a new initiative/process that you didn't like
I applied through other source. The process took 1 week. I interviewed at Cintas (San Francisco, CA) in Dec 2025
Interview
I interviewed with the senior recruiter and the interview asked general management questions. Since I found out about the role through LinkedIn, the recruiter explained more about the role and responsibilities, training provided, and specifics about the actual region the role would be in.
Interview questions [1]
Question 1
Tell me about yourself. Highlight your top achievements in your career.
Describe a day in your current role.
What is one thing you like and dislike about your job?
Tell me more about how you developed your team.