Customer Service Representative applicants have rated the interview process at Dow with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 77.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Dow overall takes an average of 27 days.
Common stages of the interview process at Dow as a Customer Service Representative according to 15 Glassdoor interviews include:
Group panel interview: 22%
One on one interview: 17%
Phone interview: 12%
Skills test: 10%
Background check: 7%
Personality test: 7%
Presentation: 7%
Drug test: 7%
Other: 5%
IQ intelligence test: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 months. I interviewed at Dow (São Paulo, São Paulo) in Apr 2024
Interview
Entrevista tranquila, focada em experiências anteriores e perspectivas em relação aos desafios do cargo. Painel com cinco entrevistadores, de diferentes departamentos/funções trazendo uma perspectiva ampla na avaliação. Comunicação fluida e simpática ao candidato.
Interview questions [1]
Question 1
Indique um processo que você realizou e teve erros/dificuldades, como você agiu para superar?
Average questions for the position, classic STAR system. They look for organized and compliant employees. Interview lasts between 40 and 50 minutes. Usually is the direct manager who will conduct the interview
I applied online. The process took 4 weeks. I interviewed at Dow (Johannesburg)
Interview
Multiple interviews long turn over time rigorous process long wait for feed back and offers interview with people from across the globe from multiple functions, give you scenarios and evaluate responses difficult to get an interview