Technical Support Engineer applicants have rated the interview process at Microsoft with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 37 days to get hired, when considering 88 user submitted interviews for this role. To compare, the hiring process at Microsoft overall takes an average of 30 days.
Common stages of the interview process at Microsoft as a Technical Support Engineer according to 88 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 16%
Skills test: 14%
Group panel interview: 13%
Background check: 13%
Presentation: 7%
Personality test: 7%
IQ intelligence test: 6%
Other: 4%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1 day. I interviewed at Microsoft (Dublin, Dublin) in Mar 2022
Interview
Went through the first step of the interview process only. Can not speak for the other stage. The conversation went well, recruiter wasn't pushing into complex technical questions for a first interview.
Interview questions [1]
Question 1
Tell me more about your previous job experience in IT support role
I applied online. I interviewed at Microsoft (Bengaluru) in Jan 2026
Interview
It involved five rounds: two technical interviews followed by manager and director discussions. Strong, in-depth product knowledge and clear conceptual understanding were essential throughout the process. and was good, work experience is must to understand the flow
Interview questions [1]
Question 1
scenario based questions are more in the discussion
I had a 1-hour technical interview with a panel of three interviewers. The atmosphere was friendly and conversational. The interview did not dive deep into architecture or highly technical troubleshooting. Instead, it mainly focused on conceptual questions related to Microsoft 365 / Office 365 products and how the different services work together.
good questions on networking checking about your experience in azure and having knowledge on other stuffs like operating system and identity and about microsoft culture and benefits
you need to be good communicator in english