Customer Service Representative applicants have rated the interview process at QVC with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 61 user submitted interviews for this role. To compare, the hiring process at QVC overall takes an average of 24 days.
Common stages of the interview process at QVC as a Customer Service Representative according to 61 Glassdoor interviews include:
Phone interview: 27%
Skills test: 17%
Background check: 16%
Drug test: 15%
One on one interview: 8%
Presentation: 7%
Personality test: 5%
IQ intelligence test: 2%
Other: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at QVC (Jacksonville, FL) in Aug 2024
Interview
Easy, asks about your WFH requirements and availability and experience you have handling customers and sales. training is 5 weeks set schedule and then you go into your role and schedule.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though
Was interviewed on the phone by a young lady that sounded like she was young enough to be my daughter. Asked questions but apparently did not like my answers though I have had remote experience for the last 10+ years