Customer Service Representative applicants have rated the interview process at UScellular with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at UScellular overall takes an average of 26 days.
Common stages of the interview process at UScellular as a Customer Service Representative according to 33 Glassdoor interviews include:
Phone interview: 20%
Drug test: 18%
One on one interview: 17%
Skills test: 13%
Background check: 13%
Personality test: 6%
Presentation: 5%
IQ intelligence test: 5%
Group panel interview: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
An hour interview where they ask you questions based on the star method. Pretty easy my recruiter gave me a sheet to help prepare so I was able to pre write some responses that I could be asked
Interview questions [1]
Question 1
How I handle a difficult situation, what did I do and what was the outcome
I applied online. The process took 2 weeks. I interviewed at UScellular (Appleton, WI) in Sep 2024
Interview
I had a phone interview was told a manager from the store would contact me for a second interview and nobody did. Told me to reach out if they didn’t. Very unprofessional
Interview questions [1]
Question 1
If I could use a computer and talk to people at the same time