I applied online. The process took 3 weeks. I interviewed at Youth Villages (Durham, NC)
Interview
It was fairly normal length (30-40 minutes). It was funny because there was no current office manager, so I had to sit and wait before someone walked around the corner. I met with two supervisors who went though general questions, and then a few what if questions.
Interview questions [1]
Question 1
What if a disgruntled parent called about something that happened with their therapist. How would you respond?
Applied for the position, set up the phone screening appointment. Went through 30 minutes of a conversation with a really pleasant recruiter. Got to the end and she started to lay out the salary and benefits. The hourly rate for the position was VERY low for the position, responsibilities, and market. I opted not to go further in the process.
Interview questions [1]
Question 1
Describe a situation where you had to deal with a customer/client that was angry, and how you handled it.