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Customer Support Advisor Interview Questions
10,534 customer support advisor interview questions shared by candidates
Tell us about a time when you disagreed with a policy and what did you do.
a question I remember was "With this tough economy how ccan you be successful"
(Paraphrase) Can you handle building a client base from scratch?
Explain you advising philosophy, and how do you use it when working with students?
What would you do if you knew a customer was wrong but he insisted he was right?
What would you do if minutes before your shift your computer wouldn't turn on?
What do you know about the company? Three words to describe good customer service? How do you meet targets? Experience working in a target environment? Experience working with difficult customers? A time where you exceeded your job title?
What's more important, fixing the customer's problem or creating a good customer experience?
Name a time you have provided excellent customer service
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