for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions.
After 6 interviews there was nothing they didn't ask.
Tell me a time when you had to make a quick decision without knowing all the facts.
Typical "STAR" (situation, task, action, result) questions like "When did you miss a goal and what did you do about it" and "Tell me about your most significant career accomplishment."
Tell me about your background.
Review the brief and tell his how you would handle this customer's request.
How will you cope up with a different culture at work ?
1. What is your motivation 2. Most difficult client engagement experience 3. Why Facebook 4. Knowledge about ecommerce and digital ad 5. How to prioritize 6. What would you do if the sales target isn't met
Talk about your previous experience
What divisions of IBM did you work for?
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