Is Adobe a good company to work for as a Customer Success Manager?

Customer Success Manager professionals working at Adobe have rated their employer with 3.9 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of Adobe employees being 4.1 out of 5 stars. Search open Customer Success Manager Jobs at Adobe now and start preparing for your job interview by browsing frequently asked Customer Success Manager interview questions at Adobe .

Does Adobe pay Customer Success Manager employees well?

Customer Success Manager professionals rate their compensation and benefits at Adobe with 4.6 out of 5 stars based on 113 anonymously submitted employee reviews. This is 11.5% better than the company average rating for salary and benefits. Find out more about Customer Success Manager salaries at Adobe.

How happy are Customer Success Manager professionals working at Adobe?

98% of Customer Success Manager employees at Adobe would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Success Manager professionals have also rated Adobe with a 4.8 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 4.2 rating for career opportunities.

What Adobe locations are top rated by Customer Success Manager employees?

New York is the top rated Adobe location by Customer Success Manager employees.

What are the top reviewed jobs at Adobe?

Software Engineer (616) , Computer Scientist (311) , Senior Software Engineer (218) , Account Executive (140) , Member Of Technical Staff (140) , Research Intern (134) , Customer Success Manager (122) , Product Manager (119) , Technical Consultant (115) , Intern (113) , Account Manager (106) , Program Manager (94) , Technical Support Engineer (94) , Manager (90) , Senior Computer Scientist (87)

What are the pros of working at Adobe according to real employee reviews?

"Good work/life balance (the lights would always turn off at HQ around 5:30!)" ((in 1258 reviews)); "perks are amazing and people are great" ((in 826 reviews)); "good work culture and WLB" ((in 502 reviews)); "Good Salary and growth." ((in 306 reviews)); "Good pay and stocks for total comp" ((in 303 reviews))

What are the cons of working at Adobe according to real employee reviews?

"Middle managements has too much power and if you get a bad manager then you are out of luck" ((in 255 reviews)); "There is an annual layoff that is not really publicized but happens even in great financial years." ((in 95 reviews)); "No work from home policy" ((in 74 reviews)); "Less growth opportunities for certain roles" ((in 70 reviews)); "Every couple of months our middle to upper management tell us that the company needs to take some kind of new direction." ((in 59 reviews))

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Adobe

Adobe Customer Success Manager reviews

3.9

98% would recommend to a friend

(113 total reviews)

Shantanu Narayen

98% approve of CEO

97% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Work/Life balance

4.6

Compensation and benefits

4.2

Career opportunities

3.6

Senior management

Customer Success Manager employees have rated Adobe with 3.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Success Manager professionals have a good working experience there. Adobe is rated in line with the average (within 1 standard deviation) by Customer Success Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

113 reviews

3.0

Feb 17, 2026

Contracted employee

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

i had a friendly and helpful team

Cons

Lack of future planning around contract end

4.0

Jan 5, 2026

Employee centric company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Employee perks Salary Allowance Flexibility Transparency

Cons

Nothing Too good to work

5.0

Dec 28, 2025

Great Team

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Greta salary, benefits, and people

Cons

Lots of changes with reorganization & focus

Viewing 1 - 3 of 113 Reviews

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Adobe Customer Success Manager reviews

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