Pros
None. Please do not work here if you value your career.
Cons
Training- Absolutely poor training! What they taught in 2-3 months of training was nothing like what we actually had to do on the job! Important information was missed time and again that was needed to perform our jobs properly and by the time we were out of training and handling live claims, it was too late. Work/Life Balance- Let’s just say that I will not wish this job on my worst enemy! Expectations are completely unrealistic when it comes to handling and closing claims. They expect all of the employees to work more than their shift to finish the job and many employees, including me, miss their lunch and breaks on a daily basis in order to keep up. Manager- My immediate manager was an absolute failure! She has no knowledge as to how the entire property claims process works from beginning to end and therefore I couldn’t even ask her for any help/questions! Combine that with already poor training, it made my decision to leave pretty easy. One more specific incident that pushed me even harder to leave was when my manager made a comment about how I pronounce the word “plumber” in an official meeting. I am an immigrant so of course, I have a slight accent. For her to make an ignorant and borderline racist comment on how I pronounce certain words in meetings that is actually meant for constructive criticism and open discussions was completely unacceptable.