Tour Consultant - Tour Consultant EF Education First Employee Review

2.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Good travel opportunities (the only reason this job got a 3). Great brand team who is adept at covering up negative reviews on glass door.

Cons

Very bad pay for the amount of work you are required to do. The bonus system is based off unattainable goals. Whatever numbers you got the previous year, even if it was the best year your territory has ever had, they will ask you for a 20% increase the following year in order to receive you bonus. This is why people leave after 2 years. Also, there are very few ways to move up. There are only ways to move horizontally. Also, management will treat you like a child and attempt to use "free beer" or "free swag" to distract employees from their low pay. They will also choose favorites, which would be fine, except that the ones they dont choose are chosen to suffer in meetings filled with inappropriate topics and passive aggressive comments.

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EF Education First Response
8y
Thank you for your review -- I'm sorry you had a negative experience here. We're committed to paying staff in all roles competitively and fairly, which is why each year we review and make adjustments to the compensation for all roles. Career development in a flat organization like ours can be tricky. We recognize that it requires staff to own their development by making the most of the opportunities, tools and resources we provide. To that end, our focus on staff growth and development has been supported these last few months with the launch of several new initiatives, including providing a robust monthly menu of professional development opportunities; publishing the opportunities across North America that are perfect for internal staff; and holding our quarterly EF Opportunities Spotlight (the first of which featured exciting opportunities in China). We also rolled out our fall manager training series and, just last week, held our bi-annual two-day New Manager Training for all new managers across North America. I'd love to hear any additional ideas you have for how we can continue to support all of our staffs' growth and development. -- Mike Kaufman, Sr. Director of People Operations

Explore other reviews about EF Education First

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good community and positive work culture

Cons

pay can be a little low

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EF Education First Response
5mo
Thank you for sharing your experience with us. We’re glad to hear you enjoyed the community and positive work culture at EF. The Coop experience is a great way to get to know EF. We appreciate your feedback on pay, and input like yours is helpful as we continue to review our compensation practices.
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, coworkers, management, benefits, company events, 401k match, the whole shebang. The company does so much well, but where it falls short is not insignificant. So many people stay for several years, but there is a lot of turnover before the 5 year mark (when you're vested in your 401k fully).

Cons

Internally the company changes job duties frequently. The job I was originally hired to do and the job I have now share the same title, and are officially the same role, though while still having overlap, my duties have changed significantly. This has happened frequently across multiple departments. The biggest drawback is pay- this job keeps people through the atmosphere, coworkers, and benefits, but the number one reason for turnover is pay- it will never pay you enough unless you attain a much higher role within the company or work in the engineering department.

2
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EF Education First Response
4mo
Appreciate you for taking the time to share such a thoughtful perspective. We’re glad to hear you value the work environment, benefits, and the people around you—creating a vibrant culture where colleagues feel connected and supported is something we care deeply about at EF. We appreciate your feedback on evolving roles and career progression. At EF, growth doesn’t always follow a traditional corporate ladder. Many colleagues build experience through lateral moves that broaden skills and impact across the organization. We call this 'the spiral staircase'. Supporting limitless potential means offering different paths to grow. We know clarity around those paths is important. Thank you for your feedback here. We also appreciate your perspective on compensation. We review our compensation packages regularly to ensure they are benchmarked with industry standards, and feedback like yours helps inform those ongoing conversations as we work to support sustainable careers and real impact at EF.
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