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      Herc Rentals

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      Herc Rentals reviews

      Toxic and Disorganized - Customer Care Herc Rentals Employee Review

      1.0
      Jan 28, 2026
      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will make your next job feel amazing

      Cons

      The worst environment I’ve ever worked in. None of the managers help you, and sure do not develop. They will take all credit for their employees work, and the first to push blame on their teams when their employees didn’t read their minds. Rumors and gossip are prevalent, and managers only know how to manage by using fear, PIPs, and terminations. It’s a revolving door I would advise to run from!

      avatar
      Herc Rentals Response
      4mo
      It is unfortunate to hear you didn’t feel like you had a good experience. We take company culture and encouragement from management seriously, and our team is proactive in working with employees who would like individualized support. While this description doesn’t sound typical of our employees’ time at the company, improvement is so important to us. We would appreciate hearing more about your experience if you’d like to share at Careers@HercRentals.com. We are wishing you the best.

      Explore other reviews about Herc Rentals

      5.0
      Apr 7, 2026
      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, supportive team, good company

      Cons

      This role could be hybrid

      2.0
      Jan 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great team, and a couple of my fellow managers were decent people. Not much outside of that.

      Cons

      Expectations were not always clear and your accomplishments were not enough. This company is really full of themselves - Just the usual corporate BS! Superiors are micromanaging and do not welcome new ideas (or outsiders). If you question anything, they'll treat you like you're a problem! Yet, they want you to waste time fixing things that aren't broken. If your peers don't like your answer or solution, they'll immediately go to your boss's boss to complain and let it trickle down. Teamwork? They never heard of it! Discuss an issue openly - why bother? It's more efficient to backstab instead! Training is non-existent and relies on people's notes and outdated SOPs. This is a national company, and they don't even have a formal training department?! Benefits were awful and expensive. I've worked for smaller companies that offered better health plans, and multiple carriers. There are reasons why they aren't #1 in their industry.

      2
      avatar
      Herc Rentals Response
      5mo
      Thank you for sharing your experience, and we’re glad to hear that you appreciated your team. It’s important to us that – no matter the position or location – employees feel valued and set up for success. That’s why we emphasize open conversations with leaders and team members, a dedicated onboarding experience with training programs, and plenty of opportunities to seek additional support and feedback. We work hard to have a culture of consistent improvement, and new ideas shared in a supportive environment help us improve processes and experiences for customers and employees alike. If you feel like this wasn’t part of the experience you had, we would be happy to hear more of your specific concerns at Careers@HercRentals.com.
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