Skip the headache - Sales Representative Herc Rentals Employee Review

2.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Commission paid based on previous month's sales revenue, and not what invoices customers paid.

Cons

Company seems to put on a strong front as they went independent this year, however I think it was only a facade. They are a distant third to sunbelt and united, and will always be the little brother. Also, in local markets herc branches seem to fall behind companies like a CAT dealer if they are present. Company depends heavily on the sales reps, yet provide little support in the way of competent branch manager, and the ability to negotiate their own deals. They don't provide much incentives to sales reps, except the few reps in each district who have really lucrative territories (large populations). If you're interested in this industry, skip herc and go with sunbelt or united. Commission scales really were a slap in the face in 2016. They use an "Optimus" system that's embarrassing...

Explore other reviews about Herc Rentals

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, supportive team, good company

Cons

This role could be hybrid

2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great team, and a couple of my fellow managers were decent people. Not much outside of that.

Cons

Expectations were not always clear and your accomplishments were not enough. This company is really full of themselves - Just the usual corporate BS! Superiors are micromanaging and do not welcome new ideas (or outsiders). If you question anything, they'll treat you like you're a problem! Yet, they want you to waste time fixing things that aren't broken. If your peers don't like your answer or solution, they'll immediately go to your boss's boss to complain and let it trickle down. Teamwork? They never heard of it! Discuss an issue openly - why bother? It's more efficient to backstab instead! Training is non-existent and relies on people's notes and outdated SOPs. This is a national company, and they don't even have a formal training department?! Benefits were awful and expensive. I've worked for smaller companies that offered better health plans, and multiple carriers. There are reasons why they aren't #1 in their industry.

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Herc Rentals Response
5mo
Thank you for sharing your experience, and we’re glad to hear that you appreciated your team. It’s important to us that – no matter the position or location – employees feel valued and set up for success. That’s why we emphasize open conversations with leaders and team members, a dedicated onboarding experience with training programs, and plenty of opportunities to seek additional support and feedback. We work hard to have a culture of consistent improvement, and new ideas shared in a supportive environment help us improve processes and experiences for customers and employees alike. If you feel like this wasn’t part of the experience you had, we would be happy to hear more of your specific concerns at Careers@HercRentals.com.
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