High expectations, poor work life balance - Nurse Practitioner Optum Employee Review

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Use of epic, good amt of PTO accrual

Cons

Recent layoffs increasing burden on lose of us who are left, expectation to see 21 patients, unattainable bonus structure for advanced practice clinicians, having to frequently chart at home due to patient load and overfill inbox. There has been a lot of bad press in regard to fraud, this makes being employed here uncomfortable at times.

Explore other reviews about Optum

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and people are awesome

Cons

Working for a very large company hard to keep up with emails

1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Under previous ownership (USMD), employees received quarterly raise. No meaningful pros remain under current leadership.

Cons

Widespread favoritism among management. Micromanagement of employees, including work performance and PTO usage. Management does not assist with phones or workload but takes extended breaks and time off during work hours. Lack of accountability for leadership compared to frontline staff. Poor morale and high stress due to inconsistent expectations. One annual raise, if given, is minimal and does not reflect workload or stress. Frequent layoffs without notice, often communicated through sudden meetings. Employees are openly told their jobs are not guaranteed and encouraged to apply elsewhere.

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