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      Optum

      Engaged Employer

      Optum reviews

      Poor management leads to low morale and high stress - Referral Coordinator Optum Employee Review

      1.0
      Apr 1, 2026
      Referral coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Under previous ownership (USMD), employees received quarterly raise. No meaningful pros remain under current leadership.

      Cons

      Widespread favoritism among management. Micromanagement of employees, including work performance and PTO usage. Management does not assist with phones or workload but takes extended breaks and time off during work hours. Lack of accountability for leadership compared to frontline staff. Poor morale and high stress due to inconsistent expectations. One annual raise, if given, is minimal and does not reflect workload or stress. Frequent layoffs without notice, often communicated through sudden meetings. Employees are openly told their jobs are not guaranteed and encouraged to apply elsewhere.

      Explore other reviews about Optum

      5.0
      Apr 8, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and people are awesome

      Cons

      Working for a very large company hard to keep up with emails

      3.0
      Apr 1, 2026
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company environment was very welcoming and spacious. They really seemed to enjoy the company of the youthful interns that would come in everyday and bring their bustling enthusiasm. What I loved most is that they reciprocated it so well and always kept their door open for us. The team I worked with was working on a product that had been ongoing for a couple months and had been in a Sprint. I had the wonderful experience and introduction to the role of a tester. They had a few of us scouring their product’s documentation and familiarize ourselves with how exactly every single functionality or page should operate. We’ve met with the UX Lead and he’s lead us with covering all the aspect of design we may be able to offer if and when the chance comes in a given sprint. I was able to have time to talk to the developers of the product in case I had anything of note. I also had the chance to work on my own personal interest like coding challenges.

      Cons

      The team wasn't that enthusiastic to see folk that much younger than them.

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