Job pays the bills, but no work-life balance - Order Entry Representative QVC Employee Review

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job and pays the bills 30 min lunch and 2 15 minute breaks

Cons

No work life balance working night shift Management kept changing High turnover Customers call to talk and not order/hold up your line Have to upsale items on each call

Explore other reviews about QVC

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

There were tons of Nice people

Cons

Low pay compared to other companies

3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff is nice and good benefits.

Cons

Unrealistic Call Handle times due to customers trying to keep you on the phone for numerous problems. If you try to get off the phone after repeating yourself numerous times, they get mad. Quality Team is very picky on scoring you on your calls. Low pay for the level of stress. Meeting the AHT is very stressful and then upsells, plus quality grading you on your calls. $15 per hour and caps out at $17 per hour in 2 years. Customers can really be manipulating and hateful if they don’t get their way. They immediately ask for a supervisor if they don’t get their way.

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