First Horizon reviews

3.4

56% would recommend to a friend

(988 total reviews)

D. Bryan Jordan

71% approve of CEO

51% positive business outlook

First Horizon has an employee rating of 3.4 out of 5 stars, based on 988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

988 reviews
1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a wonderful company. Our people work hard.

Cons

Too many chefs in the kitchen! Changes and more changes. They believe we are suppose to change overnight. Every since the new Head of Consumer came it’s been nothing but constant chaos. He literally says none of us who have been here for years know anything. The way I can tell he said that is if you look at all of the people he’s hired none of them were internal promotions all of them came from either Wells Fargo or Chase two organizations he previously came from.

Viewing 1 - 3 of 988 Reviews

Glassdoor has 1,035 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.