QVC reviews

3.3

47% would recommend to a friend

(1,922 total reviews)
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David Rawlinson II

53% approve of CEO

41% positive business outlook

QVC has an employee rating of 3.3 out of 5 stars, based on 1,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 29, 2026

great

Recommend
CEO approval
Business Outlook

Pros

great people make the job great

Cons

hours are tough. work holidays and weeknds

5.0
Oct 8, 2025

Great Job!

Recommend
CEO approval
Business Outlook

Pros

I was there 3 years before I left to pursue another job. Work was simple and they have competitive pay. Some Managers were understanding of situations

Cons

Repetitive work Some managers just thought of you as a number Minimal Career opportunities

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a Customer Service Specialist at QVC comes with several benefits. One of the biggest advantages is the flexibility, as many roles are remote or hybrid, allowing employees to work from the comfort of their homes. The company offers a supportive and structured training program, which helps new team members feel confident and prepared for the job. Employees often receive generous discounts on QVC products, and the company promotes a diverse and inclusive work environment. QVC also provides a sense of job stability, being a well-established brand, and recognizes high-performing employees based on their metrics, which can be motivating for those who enjoy goal-oriented work. Additionally, the daily interaction with customers can be rewarding for individuals who enjoy helping others.

Cons

However, the role does come with its challenges. The call volume can be very high, especially during busy seasons like the holidays, which may lead to stress or burnout. The work itself can become repetitive, and strict performance metrics—such as Average Handle Time (AHT) and quality scores—are closely monitored, which some may find rigid or stressful. Advancement opportunities within customer service can sometimes feel limited, and employees often have to deal with difficult or frustrated customers, especially when handling billing issues or returns. Finally, while scheduling may be flexible for some, others might be required to work nights, weekends, or holidays depending on business needs and seniority.

Viewing 1 - 3 of 1,922 Reviews

Glassdoor has 2,208 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.