Trainline reviews

3.8

71% would recommend to a friend

(418 total reviews)

Jody Ford

71% approve of CEO

57% positive business outlook

Trainline has an employee rating of 3.8 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trainline employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

418 reviews
5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has a strong, positive culture, and the people there are genuinely one of its biggest strengths.

Cons

I believe there is an opportunity to improve communication from leadership.

4.0
Mar 20, 2026

good place to work

Recommend
CEO approval
Business Outlook

Pros

- good people - good perks - good work life balance

Cons

- average senior management - bad decision making - people tend to disappear for no apparent reason - bonus structure should be for everyone

4.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Been working here less than a year but it's been a positive experience so far. 1) The hiring experience was one of the best I've had in 3 years; my recruiter had great communication and the entire process was smooth and quick. 2) I work in a team with many talented colleagues so there's always something to learn from everyone. There's opportunity to work on varied projects and the team has internally built a structure that allows different members to drive these projects. 3) Good manager that actually cares about your overall wellbeing and career growth. 4) Company has a generic standard in place for performance reviews and timelines, so there's a somewhat defined career progression structure. 5) Team spirit! Many teams have a culture of members spending time with one another, in and out of the office. 6) Career longevity seems possible within the company and is pretty much a norm from what I've seen so far, which is an attractive point for anyone who values job stability.

Cons

1) Company reorgs and reshuffling of teams seem to happen too frequently. Some teams don't get affected but I imagine having to reestablish team ways of working tends to have a negative impact on productivity and delivery. 2) The sudden change in the minimum office days requirements was a very sour move, given that many of the employees are family-oriented. 3) Not specific to the company, but most socials involve work drinks so you may miss out on certain opportunities if you're not involved in the culture (which may or may not have an effect on your overall growth even if you're not the type to feel left out).

Viewing 1 - 3 of 418 Reviews

Glassdoor has 477 Trainline reviews submitted anonymously by Trainline employees. Read employee reviews and ratings on Glassdoor to decide if Trainline is right for you.