I applied in-person. The process took 2 days. I interviewed at CCI Call Centres (Umlazi) in Mar 2026
Interview
The process started with doing assignments (Typing, English and Numeracy), then an interview with the recruiter and lastly, an interview with the operations manager. This was such an amazing experience, and well structured process.
Average interview
Application
I applied through a recruiter. The process took 2 days. I interviewed at CCI Call Centres (Umlazi)
Interview
I was recruited by Xolani via an online post/ advertisement.Did an interview with the recruiter. I also did assessments including the typing test and passed all of the assessments. After the assessment I went for an interview with Noveline for final interview
I interviewed at CCI Call Centres (Ruiru, Nairobi)
Interview
The first stage is a group interview, followed by one on one interview, then the assessment and grammar tests. The follow up after the interviews is terrible. Even after passing all the stages, they might fail to call you for medicals (which is the last stage before starting training).
I applied through a recruiter. The process took 2 days. I interviewed at CCI Call Centres (Umlazi) in Mar 2026
Interview
The interview process was easy, managable and well conducted. I felt welcomed and well accommodated. The interviewer displayed a high level of being knowledgeable. They also displayed kindness and being supportive, yet a strong will to evaluate competence was largely there.