Convergys
Acquired by SYNNEX
Is this your company?
Convergys is now part of SYNNEX. For up to date information and jobs, please see the Concentrix profile..
Find the right fit for you - faster
Get tailored insights about working at Convergys in one quick step.
Interview search
0 interviews
Convergys interviews FAQs
- Technical Support Engineer applicants have rated the interview process at Convergys with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
- Candidates applying for Technical Support Engineer roles take an average of 8 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Convergys overall takes an average of 8 days.
- Common stages of the interview process at Convergys as a Technical Support Engineer according to 11 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 16%
Skills test: 13%
Drug test: 11%
Presentation: 11%
Background check: 8%
IQ intelligence test: 8%
Group panel interview: 5%
Personality test: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(685) ;
- Team Leader(136) ;
- Customer Service Representative II(110) ;
- Technical Support Engineer(72) ;
- Technical Support Representative(72) ;
- Technical Support(62) ;
- Technical Support Agent(59) ;
- Customer Service and Problem Resolution Representative II(49) ;
- Customer Service Associate(47) ;
- Customer Service Agent(43) ;
- Call Center Agent(41) ;
- Customer Service(38) ;
- Sales Associate(37) ;
- Call Center Representative(35) ;
- Tier I Technical Support(32) .
