Customer Service Representative applicants have rated the interview process at Frontier with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Frontier overall takes an average of 23 days.
Common stages of the interview process at Frontier as a Customer Service Representative according to 20 Glassdoor interviews include:
I applied in-person. The process took 1 week. I interviewed at Frontier (Mhlanga) in Apr 2024
Interview
Made my way to the interview room and meet the interviewer who was very friendly and sweet I had a few questions about call centers and answerd that then after was told to wait for a text massage
I applied through a staffing agency. The process took 2 months. I interviewed at Frontier (Indianapolis, IN)
Interview
They used a third party to do the contact me so it was hard to do follow-ups. I wanted to know more on benefits which is the reason why. It also seemed like they were desperate to fill this position so I am scared it will be hard ot grow within the company.
The process took 2 days. I interviewed at Frontier (Tampa, FL) in May 2024
Interview
zoom interview in where they get to know a bit more about you and your. goals. They wanted to know your job history and what some of your strengths and weaknesses are. Overal everyone was amazing and i truly loved working here.