Frontier reviews

3.4

58% would recommend to a friend

(2,492 total reviews)
avatar

Nick Jeffery

73% approve of CEO

55% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Base salary is competitive industry. Money can be made if you don’t get charged back.

Cons

Lots of micromanagement and a commission team that is always looking for excuse to not pay on legitimate deals

avatar
Frontier Response
2mo
We are continually striving to create a positive and healthy environment for our employees. We are sorry you did not have that experience. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and PTO are great

Cons

New management didn’t reward top sellers for exceeding quota. Just wanted more sales always.

avatar
Frontier Response
3mo
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.
4.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Typical corporate environment as others.

Cons

Was let go as the company merged--no heads up.

avatar
Frontier Response
3mo
Thank you for your feedback. We are always working to ensure our employees feel heard and valued. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
Viewing 1 - 3 of 2,492 Reviews

Glassdoor has 2,657 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.