Customer Service applicants have rated the interview process at Frontier with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 91 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Frontier overall takes an average of 23 days.
Common stages of the interview process at Frontier as a Customer Service according to 3 Glassdoor interviews include:
Drug test: 22%
Skills test: 22%
One on one interview: 11%
Personality test: 11%
Phone interview: 11%
Background check: 11%
Group panel interview: 11%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 6 months. I interviewed at Frontier in Oct 2010
Interview
We were given a battery of tests with Verizon, the former employer. Those who passed were chosen, not based on any discriminatory practices like age, sex, etc. Frontier interviews based on personal preferences like friends, family, or other acquaintances and relationships.
I applied online. I interviewed at Frontier in Jan 2016
Interview
Group interview with questions to each interviewees, some group work to simulate having a focus while multitasking, rest of the step I don't know as I didn't get selected beyond group interview