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      GoHealth

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      Customer Service Representative Interview

      Mar 15, 2021
      Anonymous Interview Candidate
      Charlotte, NC

      Other Customer Service Representative Interview Reviews for GoHealth

      Customer Service Representative (CSR) Interview

      Jul 10, 2022
      Anonymous Interview Candidate
      Charlotte, NC
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at GoHealth (Charlotte, NC) in Mar 2021

      Interview

      The interviewer was unpleasant and rushed me along. I felt as if she had made up her mind before she interview me. She said on more than one occasion that she had others after me although I was given a specific interview time. It seemed as though she just wanted to satisfy her schedule .

      Interview questions [1]

      Question 1

      What is difference between customer service and sales?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GoHealth (Charlotte, NC) in Jan 2022

      Interview

      brief only had 2 interviews first with a recruiter 2nd with a manager. the second was on zoom. they asked basic customer service questions. also they asked about availability. the interview was easy and smooth

      Interview questions [1]

      Question 1

      decribe a time you dealt with a difficult customer
      1 Answer

      Customer Service Representative Interview

      Jul 10, 2019
      Anonymous employee
      Chicago, IL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at GoHealth (Chicago, IL) in Feb 2019

      Interview

      You will interview with two managers at the same time, they will ask you a couple of questions about experience, as well as licencing you will need to be medicare licensed if you are not they will provide training.

      Interview questions [1]

      Question 1

      How do you deal with difficult clients
      1 Answer
      avatar
      GoHealth response
      6y
      Thank you for your feedback. We're excited for you to join our Chicago Sales Center. If there is anything that we can do to improve your experience, please feel free to let us know. Thank you for joining our #TeamGoHealth.