Customer Service Representative applicants have rated the interview process at Sherwin-Williams with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Sherwin-Williams overall takes an average of 21 days.
Common stages of the interview process at Sherwin-Williams as a Customer Service Representative according to 16 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 25%
Skills test: 17%
Background check: 17%
Group panel interview: 4%
IQ intelligence test: 4%
Drug test: 4%
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Interview was performed after the initial call, a week after my application was submitted. The interview was performed in the company's office with basic interview questions. I only met with the manager and assistant manager as available between customers.
I interviewed at Sherwin-Williams (Philadelphia, PA)
Interview
2 calls and one face to face. Quick process. Moved along. Positive experience. Will need to come prepared as they will ask you in depth regarding past expieirnces. I would reccomend in future. Thank you for a great time.
Customer service questions mostly. I would recommend still coming in and looking nice and being prepared for behavioral based answers. It was very relaxed and easy to talk during the interview.