Customer Service Representative applicants have rated the interview process at Sherwin-Williams with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Sherwin-Williams overall takes an average of 21 days.
Common stages of the interview process at Sherwin-Williams as a Customer Service Representative according to 16 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 25%
Skills test: 17%
Background check: 17%
Group panel interview: 4%
IQ intelligence test: 4%
Drug test: 4%
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Customer service questions mostly. I would recommend still coming in and looking nice and being prepared for behavioral based answers. It was very relaxed and easy to talk during the interview.
Interview was performed after the initial call, a week after my application was submitted. The interview was performed in the company's office with basic interview questions. I only met with the manager and assistant manager as available between customers.
I interviewed at Sherwin-Williams (Philadelphia, PA)
Interview
2 calls and one face to face. Quick process. Moved along. Positive experience. Will need to come prepared as they will ask you in depth regarding past expieirnces. I would reccomend in future. Thank you for a great time.