Best Company in Training People - Call Center Representative Convergys Employee Review

Users say... "The people are great and most really care about handling customer calls promptly and completely." "The benefits are good and you only have to work 20 hrs. to qualify for them." "training was good and some of the team leaders were good." "Being able to work from home" "Good work environment for freshers and" 

Users say... "Expect to work lots of overtime to make up for poor management planning (or lack of)" "Low pay and a lot of change due to needing to meet the client's needs." "Low salaries that vary depending on the language and not the amount of work you do." "Managers were rude and did not try and help anyone" "Upper management was horrible and ill mannered"