Last Resort - Senior Financial Service Representative First Horizon Employee Review

1.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Gave me a paycheck while trying to find a new job. Allowed me to see what I do NOT want out of an employer.

Cons

-Values friendship over experience and work ethic when determining promotions -Outdated systems and procedures that lead to customer problems. -Terrible products -Work life balance it terrible. 6 days a week if you have to work Saturday -Willing to promote college grads to manager with no banking experience instead of investing in current employees -Branch Location and Traffic are to much of a factor when determining incentive and promotions -Audit focuses too much on tedious items that don’t mitigate risk -Changing to a sales widget model that will focus more on product pushing to meet sales goals -Puts too much emphasis on Read, greeting customers with a physical handshake, then real sales training and how to have a meaningful conversation with customers -DIDNOT ALLOW EMPLOYEES TO VISIT FAMILY OUT OF THE STATE FOR BOTH THANKSGIVING AND CHRISTMAS!!! -No opportunity for growth -Leadership that is short sighted in implementing new processes and technology -Leadership that does not have a direction for the future -A bank that is not good at being a bank

Explore other reviews about First Horizon

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is good there everyday

Cons

None. No complaints from me

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Definitely some experienced tenured BCMs get away with anything even compliance and throws new associates under the bus, no Rms investigates back or questions due to the bcms tenure but ofcourse judges the new assoc. Training new assoc is not given enough time. Esp online trainings. Bcms dont have time to sit down and have employees shadow them while training as their busy attending calls with corporate now. Always short staffed , saying we want great client experience then putting their own associates under the spot infront of ppl while not having enough coverage and writing them up if something goes wrong.

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