Great values and benefits, but pay and rules need review - Retail Sales Associate Kendra Scott Employee Review

Culture, work life balance, discount

Communication, corporate leadership, lack of growth

Pay and commission are great. Discounts are generous. Schedule can be great for those who don't care to work every Saturday. Great high-paced workflow.

Lack of awareness for the work put in by Store Managers from those higher up making decisions. Hours for stores are allotted to absolute bare minimum, not what is best for store coverage. Take advantage of store managers putting in 10-20 extra hours. Very very little training making it incredibly difficult to understand the full scope of responsibilities. The only reason I survived was due to Assistant Managers who had been there for years before me. Very last minute changes from upper management creating scheduling conflicts. High School mean girl energy from upper management and various departments who work directly with store management. Very isolating in an already very challenging position.