4.0
Mar 25, 2026
Former employee, more than 1 year
Greensboro, NC
Recommend
CEO approval
Business Outlook
Pros
I really enjoyed my time at Optum. I got regular raises, and a lot of support from Management. I was also given the opportunity to take a class to become a Certified Pharmacy Technician. Training is grade 1, and asking questions is never a problem.
Cons
Calls are back to back. If you want a bonus you have to meet certain metrics. I found that Optum was more concerned with how fast I could get them off the phone, than did I give them thorough answers to their questions.