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      Optumrx

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      Optumrx reviews

      3.2

      45% would recommend to a friend

      (849 total reviews)

      Heather Cianfrocco

      57% approve of CEO

      37% positive business outlook

      Optumrx has an employee rating of 3.2 out of 5 stars, based on 849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optumrx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      849 reviews
      4.0
      Mar 31, 2026

      Optum

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supervisors are good and work from home is nice

      Cons

      Layoffs are common and metrics are hard to maintain

      4.0
      Mar 25, 2026

      Great Job

      Pharmacy help desk specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed my time at Optum. I got regular raises, and a lot of support from Management. I was also given the opportunity to take a class to become a Certified Pharmacy Technician. Training is grade 1, and asking questions is never a problem.

      Cons

      Calls are back to back. If you want a bonus you have to meet certain metrics. I found that Optum was more concerned with how fast I could get them off the phone, than did I give them thorough answers to their questions.

      Viewing 1 - 3 of 849 Reviews
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      ReviewsOptumrx reviews

      Glassdoor has 912 Optumrx reviews submitted anonymously by Optumrx employees. Read employee reviews and ratings on Glassdoor to decide if Optumrx is right for you.