Optum - Anonymous employee Optumrx Employee Review

4.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supervisors are good and work from home is nice

Cons

Layoffs are common and metrics are hard to maintain

Explore other reviews about Optumrx

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Monday through Friday schedule working from

Cons

Training can sometimes be a little bit fast

4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time at Optum. I got regular raises, and a lot of support from Management. I was also given the opportunity to take a class to become a Certified Pharmacy Technician. Training is grade 1, and asking questions is never a problem.

Cons

Calls are back to back. If you want a bonus you have to meet certain metrics. I found that Optum was more concerned with how fast I could get them off the phone, than did I give them thorough answers to their questions.

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