Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Frontier?

58% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (31) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Customer Service (16) , Facilities Assigner (16) , Fiber Network Field Technician (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 252 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 46 reviews)); "Work from home and flexible" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 157 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

58% would recommend to a friend

(2,492 total reviews)

Nick Jeffery

73% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,492 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Jan 29, 2026

Great pay scale

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great annual Great commission Shift bids

Cons

None to be honest. Great flexibility.

Frontier Response

4mo

Thank you for taking the time to share! We’re thrilled to hear you were able to take advantage of the benefits and perks offered. Ensuring our employees feel valued is crucial to us. Thanks, again!

5.0

Jan 21, 2026

Great career start

Technician

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, hours, union job

Cons

Tedious pole climbing and manhole

Frontier Response

5mo

Thank you for your review. We’re glad to hear you’re taking advantage of our benefits. Our number one priority is ensuring our employees feel valued.

5.0

Dec 15, 2025

Great Benefits

Senior technician

Recommend

CEO approval

Business Outlook

Pros

Pension, 401k, medical and dental insurance

Cons

Downsizing departments throughout the company.

Frontier Response

5mo

Thank you for your review. We’re glad to hear you’re taking advantage of our benefits. Our number one priority is ensuring our employees feel valued.

Viewing 1 - 3 of 2,492 Reviews

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Jobs at Frontier

Manager, Multifamily Bulk Customer Success Team

Remote

View job

Business Development Manager

Business Development Manager

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay scale

Great career start

Great Benefits

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Jobs at Frontier