Surescripts reviews about "work life balance"

39% positive business outlook

Reviews by job title

21 reviews
5.0
Dec 5, 2021

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, great company to work for. Good culture. I feel valued and respected. Most of my coworkers are very skilled, helpful and focused on getting things done. Good work/life balance. Working from home due Covid and hybrid model will be adopted afterwards.

Cons

There is no structured training for new employees on the products that the company offers. If are not coming from Healthcare industry, it may be difficult to catch on some concepts.

5.0
Nov 19, 2022

Great experience

Recommend
CEO approval
Business Outlook

Pros

Really great culture and learning opportunities.

Cons

Work life balance can be hard at times.

5.0
Oct 1, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Strong leadership, values and work life balance. Competitive above market benefits/compensation

Cons

new ownership driving workflow fluctuations, not necessarily a negative but more frequent fire drills and impromptu pivots

4.0
Feb 25, 2022

Good company but slowing growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good. Benefits are good. Stable company it seems like.

Cons

Competition is eating up ground and Surescripts is slow to adapt. Career advancement opportunities seem tied to how well the upper management likes you, not the overall candidate and qualifications.

5.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Working at Surescripts allows me to contribute towards the betterment of America's healthcare, making me feel valued. Surescripts leadership believe in and genuinely promote diversity and inclusion. It is a great place to work!

Cons

I can't think of cons in working at Surescripts.

3.0
Dec 16, 2022

Overall good company

Recommend
CEO approval
Business Outlook

Pros

PPO insurance. A lot of potential to make a world a better place in Healthcare. After new CEO came we received additional benefits: Summer Hours (half day fridays during Summer). "Flexible Remote". Two Mental healthdays. (one in October, another in February) June 19th holiday, Veterans Day 4 months maternity leave. 2 months paternity leave.

Cons

"Two Mental health days" are in close proximity of Indigenous peoples day and Presidents day. We still work those holidays, I would rather share the holidays with my loved ones who have the day off. Surescripts does not pay COLA. Leadership states inflation is "transitory" after a year of inflation over 7-8%. I would not recommend staying more than 3+ years if you do not get a promotion. Promotions goes towards COLA. Job hopping will ensure COLA. You will need to get top 5% of employees to receive COLA in exchange of forgoing work/life balance. Their merit/bonus pools encourage not helping team members and only making yourself look good.

3.0
Oct 20, 2021

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

* Good benefits like healthcare and 401k options * Some people are extremely intelligent and dedicated to the work / excellent mentors * Somewhat decent work/life balance depending on the time of year * Enormous budget to always have nicest things to work with * Easy to access location next to retail and eateries * Generally nice people to work with * Challenging work * "guise" of doing a greater good for the people of the United States

Cons

* Top heavy management structure. * Completely disconnected from reality C-levels (talk way too candidly about their time playing golf, spending weeks at their vacation homes,or private jets), those things are nice, but be honest that most people working for you don't have the millions you do. * Projects drag on for years, often with very little input from management for direction. * It's clear some employees carry the burdens of many others. Helpdesk and customer service teams constantly given more and more to do while other teams and managers sit and put together Lego sets or play video games. Cross training is always talked about but never seems to happen. * Little way in terms of advancement, lateral moves are most of what I've personally seen, the only time promotions occurred is if someone left the company for a term, and then came back and applied for a higher position. * People Managers are aloof, or not even qualified to be in their positions, and not in tune with the needs of the people doing the work. A certain degree of nepotism exists and some people are merely kept on because they have tribal knowledge of a product that has never been written down and they are the only ones that know how to solve specific issues with tech debt that they themselves created. * Employee review system is aweful, most people spend the first 6 mos of any year either resting from the previous year's sprint, or slacking off, then mid term reviews come in and everyone seems to push to meet their goals in a compressed schedule. When you have to work cross functionally between departments, this can cause extreme levels of burnout. * Multiple solutions are purchased, and often the worst one or two options are used, which incur a lot of needless stress to manage the applications. * In the same tune, management sugar-coats problems to their middle managers, and middle managers sugar coat to VP's, by the time it reaches the C-Suite, everything is "awesome" * At the end of the day you eventually realize you are working for a monopoly (but must never utter that word in the office) which only exists to benefit large pharma companies and lobbies to derail a real single payer system in the US and keep the private insurance status quo. * If the going gets rough, they will cut you loose with no remorse, IE. when products discontinued, personal issues, using up your FMLA, etc. They will lay you off or dismiss you without a second thought.

4.0
Jun 6, 2025

Decent Experience

Recommend
CEO approval
Business Outlook

Pros

Work life balance; salary level

Cons

Limited direction; long learning curve

Viewing 1 - 3 of 21 Reviews

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