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      Surescripts

      Engaged Employer

      Surescripts reviews

      3.1

      43% would recommend to a friend

      (215 total reviews)

      Frank Harvey

      46% approve of CEO

      39% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Surescripts has an employee rating of 3.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Surescripts employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      215 reviews
      1.0
      Apr 2, 2026

      Leadership issues abound

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is at market rate. Perks like Summer Hours, mental health days, etc

      Cons

      Multiple rounds of layoffs since TPG took over in 2025. Dwindling customer satisfaction scores after laying off customer success teams. C-suite has no strategic vision leading to massive turnover and a lack of direction leading to overall employee burnout.

      1.0
      Mar 15, 2026

      Toxic Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good and hybrid/remote work if preferred

      Cons

      For healthcare they have bad insurance, starting to outsource all positions, job security is threatened frequently. There is some good leaders but they are overshadowed by the bad ones. You can't trust any of the leadership, there's promises of change/advancement only to be told "I said it was a possibility, if you do [insert job sacrafice]". Leadership does not like to be told no only yes, then when everything breaks they blame it on you because they were not well informed. The most successful employees stay quiet and don't do anything to attract attention.

      Viewing 1 - 3 of 215 Reviews
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      ReviewsSurescripts reviews

      Glassdoor has 229 Surescripts reviews submitted anonymously by Surescripts employees. Read employee reviews and ratings on Glassdoor to decide if Surescripts is right for you.